Change Manager

Change Manager

Careers in IT service management

Tracey Torble


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• Provides practical guidance on how to be successful in this high-profile and complex role • Covers the role of change manager in the context of IT change • Essential reading for anyone wanting to advance their IT career • Part of a series on roles in IT


Tracey Torble:
Tracey Torble is a freelance IT service management consultant and learning designer. She has worked in a variety of organisations in the public and private sectors helping service desk, support and other staff to embrace good practice, including change management. Tracey is a member of the T level panel for Digital Support and Services.